Sales Support Administrator

YOUR MISSION

• Assist outside sales representatives with order processing, quote generation and document preparation.
• Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.
• Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.
• After answering initial questions, route qualified opportunities to the appropriate sales executive for further development and closure as needed.
• Address customer concerns and redirect more complex issues to the appropriate team members.
• Collaborate with the operations and logistics teams to ensure on-time delivery of products and samples.

WHAT MATTERS MOST

• Proven experience in a sales support or administrative role.
• Demonstrated ability to work independently, take initiative, and easily connect with people.
• Strong proficiency in MS Office. NetSuite and/or Photoshop experience is a huge plus!
• Prior experience in the Consumer Goods Industry is a major advantage.
• Skilled in time management and prioritization, with a focus on following through.
• Proven ability to establish trust and positive relationships through effective interpersonal skills.

This is a FULL-TIME, Monday thru Friday, 8-5 position that offers a competitive salary, health benefits, PTO, and small business flexibility!

*The information provided in this job description is designed to provide the general nature and level of work performed by employees within the job classification. The job description is not designed to contain or be interpreted as a comprehensive list of all work duties, responsibilities, and qualifications required of employees assigned to this job. This job description will be updated, modified, and revised by STUDSON, at its sole discretion, from time to time as it deems necessary to meet the needs of the business.