Sales Support Administrator

YOUR MISSION

We’re looking for a detail-driven, proactive Sales Support Administrator to join our team. In this role, you’ll be at the core of our sales operations — ensuring that orders are processed accurately, customers are responded to quickly, and the entire sales process runs smoothly behind the scenes.

You’ll collaborate closely with outside sales, operations, logistics, and accounting — helping to ensure our customers get what they need, when they need it, with top-tier support every step of the way.

WHAT YOU’LL DO

• Assist the sales team with order processing, quote preparation, and customer documentation
• Respond to customer inquiries with professionalism, accuracy, and a positive attitude
• Coordinate with logistics and operations to help ensure timely and accurate deliveries
• Maintain organized records and keep shared tools and materials up to date
• Support issue resolution by investigating problems and escalating as needed
• Work across departments — including sales, marketing, and accounting — to support smooth workflows
• Contribute to ongoing improvements in systems, tools, and processes

WHAT YOU’LL BRING

• Prior experience in a sales support, customer service, or administrative role
• Strong organizational and multitasking skills, with a proven ability to prioritize and follow through
• High attention to detail and commitment to accuracy
• Clear communicator with excellent interpersonal skills
• Proficiency in Microsoft Office (Excel, Outlook, etc.); NetSuite experience is a strong plus
• Familiarity with the consumer goods industry is a major advantage
• A collaborative, solutions-oriented mindset with a strong sense of ownership

This is a FULL-TIME role that comes with a competitive salary and comprehensive benefits.

Please note: The information outlined in this job description is intended to give a general overview of the tasks and responsibilities associated with this position at STUDSON. It is not exhaustive and may be subject to change.